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Ordering
and Shipping Information
Online
Ordering
Placing an order with AsiaForKids.com is very easy and safe.
Simply locate the item(s) you wish to purchase from our extensive
selection and follow these simple steps:
When the desired product
is found, click on the Shopping Cart Icon associated with
the item.
The contents of your
shopping basket will be displayed. This information reveals
the product number, title, quantity, and per unit cost. If
multiple quantities of the same item are desired, you may
change the number of items from the default of one (1) to
the appropriate number. You may continue shopping by clicking
on the Category Search tab on the top of the web page. Each time
subsequent items are selected for purchase, by clicking on
the associated Add to Cart button, this shopping basket page
will appear to reveal the total contents and price. Items
may be removed from the shopping basket by clicking on the
Remove Item button.
Click on the appropriate
button for where the items will be shipped to (Ohio, Other
U.S. states, or International).
Click on the Proceed
to Final Checkout button to proceed with your purchase. Your
order will appear with the appropriate charges for shipping
and handling and tax if applicable. You will be prompted to
enter your billing address, your shipping address if different,
phone number and e-mail address. Please enter your credit
card number and expiration date.
Click on the SUMBIT button
at the bottom of the page. Once you have entered the needed
information, a page similar to the shopping basket page will
be displayed in which the final contents of your shopping
basket are listed with your bill-to and ship-to information. Click on the PURCHASE button to finalize the order.
You will receive an order confirmation page with your order number listed on it, along with the detail and cost of the order. A comment box will appear
on this page where messages for gift cards or comments or
questions about shipping, deliveries, or your order can be
entered. Upon clicking on Submit Comment, this message will
be forwarded to our Customer Service Department along with
your order and will be responded to or acted on promptly.
This is the only record of your order. You must save or print
this page for your records.
Printable
Order Form
If you must pay
with a check, money order or purchase order, we have a printable
order form that you may use in two ways -- Order
Form (PDF format 25K size). Print it out, complete it,
and either fax it to us or mail it. Our fax number is (513)
563-3105. Our address is: Asia for Kids PO Box 9096, Cincinnati OH 45209.
Payment
Methods
We accept Visa, MasterCard, Discover, and American Express.
It is our standard policy not to charge your card before your
order is ready to ship. If you have a backordered item, we
will not charge you until it is filled. You may give us your
credit card information via online, phone (1-513-563-3100),
or fax (513-563-3105). For payment by check or money order,
print out a copy of your completed order form and mail this
to us with your check to Asia for Kids, PO Box 9096, Cincinnati OH 45209. Check orders will not shipped
until payment is received and has cleared your bank. We will
charge a $35 fee on all returned checks. Money order and cashier
check orders will be processed upon receipt of payment. We
will automatically cancel orders awaiting checks or money
orders if payment is not received within 14 days.
Safe
Shopping Guarantee
Yes, shopping at asiaforkids.com is safe. Every credit card
purchase you make at asiaforkids.com is backed by the asiaforkids.com
Safe Shopping Guarantee and an SSL secure site. We guarantee
that every transaction you make at asiaforkids.com will be
100% safe. If you feel more comfortable, you can print the
order form and fax, mail or call in your order.
Shipping
When you fill out our online order form, our system automatically
calculates and displays the shipping charges for your inspection.
Note that it typically takes us 24 hours to process your order
before it is shipped. There is an automatic $25 fee billed
to your account if a shipment is refused. The second day express
service is not guaranteed by the shipping company (UPS or
FedEx) in the event of natural weather emergencies such as
snow storm or hurricanes.
STANDARD SHIPPING
| Order Total
|
U.S. -- 48 States
(Regular) |
Hawaii/Alaska/Guam/
Puerto Rico (Regular) |
| Up to $20.00
|
$8.95 |
$8.95 |
| $20.01 to $40.00
|
$9.95 |
$9.95 |
| $40.01 to $50.00
|
$10.95 |
$10.95 |
| $50.01 to $70.00
|
$11.95 |
$11.95 |
| $70.01 to $99.00
|
$12.95 |
$12.95 |
| $100.00 or more
|
10% of total
|
15% of total |
2-DAY
EXPRESS SERVICE
| Order Total
|
U.S. -- 48 States
( 2-Day Express) |
Hawaii/Alaska/Guam/
Puerto Rico (3-Day Express)
|
| Up to $20.00
|
$22.00 |
$29.50 |
| $20.01 to $40.00
|
$26.00
|
$34.00 |
| $40.01 to $50.00
|
$28.00 |
$38.00 |
| $50.01 to $70.00
|
$30.00 |
$40.00 |
| $70.01 to $99.00
|
$35.00 |
$42.00 |
| $100.00 or more
|
30% |
40% |
International Shipping (including Canada):
Yes, we gladly ship anywhere in the world and will ship viaU.S.
Postal Airmail. For faster delivery, we can ship via US Postal
Global Priority or Air Mail (1-2 weeks). We no longer ship
via Surface Mail. We are working diligently to automate the
international shipping feature of our order form. For now,
please fill out the comment box when you fill in the orderform
for your preference for shipping, and we will inform you of
the best rates before processing your order. We have provided
a couple of charts to help you with your estimating your cost.
Please email us at info@afk.com for the exact amount. We do
not ship to countries where the shipments are not guaranteed.
These include Nigeria, Indonesia and number of countries in
Africa, Asia & South America.
Gift
Certificates
Yes, in any amount over $20.00. There is no additional tax
or shipping and handling charge. You may have them personalized
and sent directly to the recipient with our Asia for Kids
Catalog or sent to you so that you may present the certificate
in person. Click here
to order.
Return
Policy
Within 30 days of receipt of your order, you may return the
product in its original, saleable condition. We will issue
a full refund for the price of any item you return that meets
these conditions. Shipping and handling charges are not refundable.
We will issue a return postage only if the return is a result
of our error. Videos, audio, and software are not returnable
once opened unless they are found to be defective. For returns
and exchange, please print the forms and follow the directions.
Return Form (PDF format
- 11K size)
Canceling
Orders
To cancel an item on back order, contact our Customer Service
department by e-mailing: sales@afk.com.
Please include your Order Number within the message. If the
order already shipped, you will be notified.
Customer
Service Department
Our goal is to give you the best possible shopping experience.
Our Customer Service department is on hand to help with your
questions about products, shipping, availability or any other
concern. The many ways to contact our Customer Service Department:
You can send us an email info@afk.com
or FAX 513-563-3105. Here are our
Customer Service hours. Monday - Friday: 9 a.m. - 5 p.m. Eastern
Standard Time (same as New York city).
Typographical
Error
We reserve the right to fix typographical error on this website
or in our printed catalog. In the event a product is listed
at an incorrect price or quantity due to typographical error
or error in pricing information, Asia for Kids shall have
the right to refuse or cancel any orders placed for product
listed at the incorrect price. Asia for Kids shall have the
right to refuse or cancel any such orders whether or not the
order has been confirmed and your credit card charged. If
your credit card has already been charged for the purchase
and your order is canceled, Asia for Kids shall immediately
issue a credit to your credit card account in the amount of
the incorrect price.
Need an answer?
E-mail us.
If you didn't find the answer to your question on this page,
please send e-mail to info@afk.com
and we will respond to you personally.
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